France-based organization serving learners across Canada.

[email protected] +33 1 84 60 12 34
Maple Digital Institute

Privacy Policy

Last updated: 3 June 2026

1. Who we are

Maple Digital Institute is an education-focused organization that designs online programs in digital marketing. We operate from France and serve learners across all provinces and territories of Canada.

  • Legal entity and data controller: Maple Digital Institute (France)
  • Address: 6 Rue du Gué Pernot, 21470 Brazey-en-Plaine, France
  • Email: [email protected]
  • Phone: +33 1 84 60 12 34

This Privacy Policy explains how we collect, use, store, share, and protect personal data when you browse our website, read materials, or submit a request for information or enrollment.

2. Scope

This policy applies to the website and online services made available by Maple Digital Institute to individuals located in Canada and elsewhere. It is governed by the General Data Protection Regulation (GDPR) and applicable French data protection law.

3. Personal data we process

We process the following categories of data, depending on your interaction with our website and services:

  • Identification and contact details: name, email address, and phone number when you request information or enroll.
  • Enrollment details: selected course, your comments or questions, preferred schedule.
  • Communications metadata: emails you send to us and our replies, including timestamps.
  • Technical data: device and browser information, approximate location derived from IP address, pages viewed, date/time, and basic diagnostics required to operate and secure the website.
  • Cookies and similar technologies: see our Cookies Policy for details.
  • Payment information: tuition payments are not processed on this website. If payments are arranged, they are handled through invoicing or dedicated payment channels communicated directly to you. We do not store full card details.

4. Purposes and legal bases

We process personal data only for specified, explicit, and legitimate purposes:

  • Responding to inquiries and providing information about programs and schedules. Legal basis: performance of a contract or steps prior to entering into a contract; and our legitimate interests in operating an education platform.
  • Enrollment administration and learner account setup. Legal basis: performance of a contract.
  • Service improvement, analytics, and security such as load balancing, fraud prevention, and measuring website performance. Legal basis: legitimate interests.
  • Optional communications such as updates about programs you requested. Legal basis: consent, which you can withdraw at any time.
  • Legal compliance including tax and accounting obligations. Legal basis: legal obligation under French law.

5. Cookies

We use essential cookies required to operate the site and, where applicable, preference and performance cookies. You can learn more about types of cookies, purposes, and retention in our Cookies Policy. You can manage cookie settings in your browser at any time; blocking certain cookies may affect site functionality.

6. Data retention

We retain personal data only for as long as necessary for the purposes described above and in accordance with legal requirements:

  • Inquiry records: up to 24 months after our last interaction.
  • Enrollment and learning records: for the duration of the engagement and generally up to 6 years thereafter.
  • Invoices and accounting data: up to 10 years as required by French law.
  • Security and operational logs: typically up to 12 months unless a longer period is needed for incident investigation.

7. Sharing and disclosures

We do not sell personal data. We share data only with:

  • Service providers (processors): hosting, email delivery, and security partners that process data on our behalf under written contracts.
  • Professional advisors: legal, accounting, and compliance advisors when necessary.
  • Public authorities: when required to comply with laws or valid legal processes.

Where we engage processors, we ensure appropriate technical and organizational measures and data protection commitments are in place.

8. International transfers

We are established in France. Some learners are located in Canada. When personal data is transferred outside the European Economic Area, we use safeguards such as Standard Contractual Clauses and technical measures (for example, encryption in transit and at rest) to protect the data. You may contact us to obtain a copy of relevant safeguards, where applicable.

9. Your rights

Under the GDPR and French data protection law, you have the right to request:

  • Access to your personal data and information about processing.
  • Rectification of inaccurate or incomplete data.
  • Erasure of data in the circumstances provided by law.
  • Restriction of processing in the circumstances provided by law.
  • Data portability for data you provided to us, where technically feasible.
  • Objection to processing based on our legitimate interests.
  • Withdrawal of consent at any time, where processing is based on consent.

To exercise your rights, contact us at [email protected]. We may need to verify your identity before fulfilling your request.

You also have the right to lodge a complaint with the supervisory authority in France: Commission Nationale de l'Informatique et des Libertés (CNIL).

10. Children’s privacy

Our services are intended for adults and are not directed to individuals under the age of 16. If you believe a minor provided personal data to us without appropriate consent, please contact us so we can take appropriate steps.

11. Security

We implement reasonable technical and organizational measures to protect personal data, including encryption in transit, access controls, and restricted retention. No method of transmission or storage is completely secure; we continuously review our safeguards to reduce risks.

12. How to contact us

13. Changes to this policy

We may update this Privacy Policy to reflect operational, legal, or regulatory changes. The updated version will be posted on this page with a new “Last updated” date. We encourage you to review this page periodically.

14. Additional information

  • We provide educational services only. Materials on the site do not constitute professional advice.
  • Governing law for this Privacy Policy: France.
  • For details about website terms, see our Terms of Use.